SHIPPING AND PROCESSING TIME

We offer you a handcrafted product. Each item is unique.
Therefore the normal time of production is from 5-7 days for medium order. (no more than 5 items). 
In case of a big order, we'll reach you to refine the delivery time.
We declare standard delivery time basing on courier services’ information. Unfortunately, we can’t be responsible for their work and ensuring timelines.

RETURNS & EXCHANGES

KATSU accept returns and exchanges

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery
 

We don't accept cancellations

But please contact us if you have any problems with your order.
 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.